Client names withheld by request in some cases — happy to walk through full details, live, in a consultation.
Built a voice-and-chat receptionist bot to cover a client whose front desk was overwhelmed with scheduling calls and repeat questions across multiple locations. The bot now handles bookings, reschedules, and FAQs, escalating only the calls that genuinely need a person.
Replaced a manual, spreadsheet-driven invoicing and reporting process with an automated workflow that pulls from the client's existing systems, generates invoices, and compiles weekly reports automatically — flagging only exceptions for review.
Currently building a complete project management solution for Allcan, a multi-team company where off-the-shelf tools couldn't match their approval structure or client-reporting needs. The build includes a full web platform plus a companion mobile app, so teams in the field can update progress, log issues, and check schedules without being at a desk — while leadership gets a live rollup view across every project.
We'll tell you honestly whether an AI bot, automation tool, or custom platform is the right fit — and what it would take to build it.